Yes.

All Serwaa Everyday jewelry is thoughtfully handcrafted in small batches. Each piece is made with care, which means subtle variations may occur — making every item uniquely yours.

We primarily work with:

Material details are always listed on individual product pages.

Because our pieces are handcrafted and use natural materials, no two items are exactly the same.

Pearls and gemstones may vary slightly in shape, size, and tone — this is a natural and beautiful part of the design.

Most orders are processed within 3–7 business days.

For made-to-order or customized pieces, processing time may take a little longer. Estimated timelines are noted on each product page.

Yes, we offer worldwide shipping.

Shipping times may vary depending on your location. Once your order is shipped, you will receive a confirmation email with tracking information.

All Serwaa Everyday orders are carefully packaged and suitable for gifting.

If you would like to include a gift message, please leave a note at checkout.

To keep your jewelry looking its best:

Proper care will help preserve the beauty of your piece over time.

Due to the handmade nature of our jewelry, we currently do not accept returns or exchanges, unless an item arrives damaged or incorrect.

If there is any issue with your order, please contact us within 48 hours of delivery and we will be happy to assist.

We take great care in packaging, but if your item arrives damaged, please contact us immediately with photos of the item and packaging. We will work with you to resolve the issue as quickly as possible.

You can reach us anytime via:

We aim to respond within 24–48 hours on business days.