Customization Service

At Serwaa Everyday, we believe jewelry should feel personal.

✦ What Can Be Customized

Depending on the design, customization options may include:

• Pearl shape or size selection

• Subtle gemstone or crystal accents

• Length adjustment

• Personalized design details

Please note that customization options vary by piece. If you’re unsure, feel free to contact us before placing an order.

✦ How to Place a Custom Order

1. Select a design that offers customization

2. Leave your customization details in the order notes at checkout

3. If needed, we may contact you to confirm details before production begins

All customized pieces are handcrafted with care and attention to detail.

✦ Production Time

• Custom pieces typically require 7–14 business days to complete

• Production time may vary depending on design complexity

You will receive a shipping confirmation once your piece is ready and dispatched.

✦ Important Notes

• All customized jewelry is final sale

• Custom pieces cannot be returned or exchanged

• Due to the handmade nature of our work, slight variations may occur

These variations are part of what makes each piece special.

✦ Questions About Customization?

If you have a special request or would like to discuss a custom idea, please contact us before placing your order.

We usually respond within 24–48 business hours.

✦ A Thoughtful Process

Each customized piece is made slowly and intentionally.

Thank you for trusting Serwaa Everyday to create something meaningful for you.